See Everything.
Fix Anything.
Before It Matters.
Full-stack observability for African enterprises — infrastructure, applications, AI models, and security, unified in a single pane of glass. Built by the same team that runs enterprise-grade systems.
99.9%
Avg. uptime for monitored clients
<15 min
Mean time to alert (MTTA)
60%
Reduction in MTTR on average
System Uptime
99.98%
30-day rolling
Active Alerts
3
2 warning · 1 critical
API P95 Latency
142 ms
↓ 18ms from baseline
Model Drift Score
0.04
Within threshold < 0.10
Request Rate (req/s) — last 6h
1,247 req/s now
Full-Stack Observability. Six Pillars Deep.
We cover every layer of your technology estate — from bare metal to business KPIs — so blind spots never become incidents.
Infrastructure & Cloud Monitoring
Real-time visibility into every node, container, and cloud resource. We instrument your Kubernetes clusters, VMs, databases, and AWS/GCP services — so you always know the health of your foundation.
- CPU / Memory / Disk
- Kubernetes pods & nodes
- RDS, Redis, MongoDB
- AWS / GCP resources
Application Performance Monitoring
Trace every request from browser to database. Catch regressions before customers do with P95/P99 latency tracking, error budgets, and distributed tracing across all your microservices.
- Response time P50 / P95 / P99
- Error rates & anomaly spikes
- Distributed tracing (OpenTelemetry)
- Dependency & service maps
AI / ML Model Monitoring
Your AI models degrade silently. Our MLOps-aware monitoring tracks prediction drift, accuracy degradation, and data distribution shifts — keeping your deployed models performing as trained.
- Data & concept drift detection
- Inference latency & throughput
- LLM token cost tracking
- Model accuracy vs. baseline
Security & Threat Monitoring
Continuous SIEM integration, intrusion detection, and compliance posture monitoring. Get alerted on suspicious login patterns, port scans, and policy violations the moment they happen.
- SIEM (Wazuh / Splunk)
- Intrusion & anomaly detection
- Compliance checks (ISO 27001, SOC 2)
- CVE & vulnerability alerts
Log Management & Analytics
Centralize logs from every service into a searchable, retention-managed store. Debug production issues in seconds, not hours, with structured log queries and automated log-based alerting.
- Centralized log aggregation (Loki / ELK)
- Full-text structured search
- Log-to-alert pipelines
- Configurable retention policies
Business KPI & SLO Monitoring
Bridge the gap between tech and business. Custom executive dashboards track SLAs, revenue signals, conversion rates, and custom KPIs — giving leadership real-time insight into what matters.
- SLA / SLO / error budget tracking
- Revenue & conversion metrics
- Custom executive dashboards
- Scheduled reporting
Monitoring with Machine Intelligence Built In
Traditional monitoring is threshold-based: it alerts when CPU hits 90%. We go further. Our anomaly detection models learn your system's normal behaviour and alert on deviation — catching issues that static thresholds miss entirely.
This is the same ML expertise we apply to client AI products, now turned inward on your observability stack. The result: fewer false positives, earlier detection, and faster root-cause analysis.
Seasonal Baseline Learning
Models adapt to daily, weekly, and monthly traffic patterns automatically.
Multivariate Anomaly Scoring
Correlates CPU, memory, latency, and error rate simultaneously.
Alert Noise Suppression
Groups related alerts into a single incident — no alert storms.
Root Cause Suggestions
AI surfaces likely culprits ranked by confidence before you start debugging.
Why Enterprises Choose HillPrime Monitoring
We're not a generic monitoring reseller. We run these same systems ourselves — and we've built our service around what actually matters in African enterprise contexts.
AI-Powered Anomaly Detection
We apply the same machine-learning expertise we use for client AI projects to your monitoring. Our anomaly models learn your baseline and surface true incidents — not just threshold breaches.
Africa-Optimised Observability
We understand Nigerian and African infrastructure realities — intermittent power, variable connectivity, and cloud latency. Our alerting and SLA models account for local conditions, reducing false positives.
WAT-Timezone 24/7 NOC
Our Lagos-based Network Operations Centre operates around the clock. When an alert fires at 2 AM WAT, a human — not a bot on another continent — is triaging within minutes.
Unified Single Pane of Glass
Metrics, logs, traces, and security events in one Grafana-backed interface. No toggling between five dashboards — your entire stack's health is visible at a glance, always.
From Zero to Full Observability in 4 Steps
We handle the end-to-end setup. Your team stays focused on building products.
Instrument
We deploy lightweight agents, OpenTelemetry collectors, and exporters across your full stack — zero downtime, no code changes needed for most services.
Baseline
Over 7–14 days, our ML models learn your system's normal behaviour — traffic patterns, latency curves, and seasonal load — to establish accurate alert thresholds.
Alert & Escalate
Intelligent multi-channel alerting (Slack, PagerDuty, email, SMS) with tiered escalation policies and on-call schedules tuned to your team's workflow.
Respond & Remediate
Our NOC team provides first-line triage with runbooks. For enrolled Enterprise clients, we execute pre-approved remediations — restarting pods, scaling services, rerouting traffic.
Best-in-Class Open Source, Enterprise Tooling
We build on the tools the world's most reliable engineering teams use — and we know how to make them work together seamlessly.
Transparent, Predictable Pricing
No surprise overages. Prices anchored to the Nigerian market.
Starter Observability
Watchdog
Perfect for startups and growing teams who need reliable visibility without the complexity.
- Up to 10 monitored services
- Infrastructure + APM monitoring
- 14-day metric & log retention
- Grafana dashboards (3 included)
- Slack & email alerting
- Business-hours support (WAT)
- Monthly health report
- AI/ML model monitoring
- Security & SIEM integration
- 24/7 NOC coverage
- AI anomaly detection
- Custom SLA agreements
Professional Monitoring
Sentinel
Full-stack observability with AI anomaly detection and around-the-clock human coverage.
- Up to 50 monitored services
- Infrastructure + APM + Log monitoring
- AI/ML model monitoring
- 90-day metric & log retention
- Unlimited Grafana dashboards
- Slack, email, SMS & PagerDuty alerting
- 24/7 NOC coverage (WAT-timezone)
- AI-powered anomaly detection
- Weekly executive reports
- Quarterly observability review
- Dedicated NOC engineer
- Custom SLA agreements
- Active remediation execution
Enterprise Observability
Command
Bespoke monitoring architecture, dedicated engineers, and SLA-backed coverage for mission-critical systems.
- Unlimited monitored services
- All Sentinel features
- Security & SIEM integration
- Compliance monitoring (ISO 27001, SOC 2)
- 12-month metric retention
- Dedicated NOC engineer
- Active remediation execution
- Custom SLA agreements (up to 99.99%)
- On-site quarterly reviews
- Architecture consulting included
Prices are in USD. Nigerian clients can pay via Paystack in NGN at the prevailing exchange rate. All plans include onboarding support.
Plan Comparison
| Capability | Watchdog | Sentinel | Command |
|---|---|---|---|
| Infrastructure monitoring | |||
| Application performance (APM) | |||
| Log management | |||
| AI / ML model monitoring | |||
| Security & SIEM | |||
| Compliance monitoring | |||
| AI anomaly detection | |||
| 24/7 NOC coverage | |||
| Active remediation | |||
| Custom SLA guarantees |
Frequently Asked Questions
How quickly can you get us set up?
For most environments, we can complete instrumentation and deliver initial dashboards within 5–7 business days. Complex multi-cloud or microservices setups may take 2–3 weeks to fully baseline.
Do we need to change our application code?
Usually not. We use agent-based instrumentation (Prometheus exporters, Node exporters, cAdvisor) for infrastructure and OpenTelemetry auto-instrumentation for most popular runtimes (Node.js, Python, Java, Go) that requires zero code changes.
Can you monitor our self-hosted AI models?
Absolutely — this is one of our unique strengths. We instrument custom LLM inference servers, fine-tuned model endpoints, MLflow registries, and feature stores, tracking latency, throughput, drift, and cost in a single dashboard.
What happens when an alert fires at 3 AM?
On Sentinel and Command plans, our Lagos-based NOC is staffed 24/7. The on-call engineer receives the alert, validates it against runbooks, and contacts your escalation point within 15 minutes. Command clients can opt for autonomous remediation for pre-approved actions.
Can we keep our existing tools (e.g., Datadog, Elastic)?
Yes. We can integrate with your existing observability stack rather than replace it. We also offer migration services if you want to consolidate onto an open-source stack (Prometheus + Grafana + Loki) to reduce costs.
Ready to Eliminate Blind Spots?
Book a free 45-minute monitoring audit. We'll review your current setup, identify visibility gaps, and recommend the fastest path to full observability — with no obligation.